![]() If your Fitbit still records information and sends it to the Fitbit app, try this tip first. Change your Fitbit’s clock faceusing the Fitbit app.Restart (reboot) your Fitbit using the side button(s) or the button on your charging cable.Check that the charging pins are equal in height. Clean your Fitbit and its charging cable.Make sure your Fitbit isn’t in water lock mode.These can block the ambient light sensor. ![]() Connect your Fitbit to the chargerand let it charge uninterrupted for at least 60 minutes.If time is short and you don’t need a thorough step-by-step, follow our top recommendations to get your Fitbit screen device up and running! 12.1 Is it not covered by Fitbit’s warranty?.11 Do you see error code 001 on your Fitbit screen?.8 Change your Fitbit clock face to a standard face.6.1 Make sure to have set Screen Wake to auto (automatic).6 Check your display brightness settings.4 Verify your Fitbit isn’t in water lock mode.
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